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Browse the topics below or jump to a popular question. If you can't find what you need, our team is one message away.
Booking & payment
How reservations work, what you pay, and when money changes hands.
6 articlesFor travellersCancellations & refunds
Changing plans, cancellation windows, and how refunds are handled.
5 articlesFor travellersPlanning your trip
Visas, travel, packing, diets, and getting ready for your retreat.
5 articlesFor travellersDuring your retreat
What to expect on arrival, daily life, and reaching your retreat leader.
5 articlesFor travellersAccount & wishlists
Signing in, saving favourites, and managing your details.
4 articlesFor retreat leaders & centersFor retreat leaders
Listing, claiming, commission, and managing your retreats.
6 articlesFor everyoneTrust & safety
How we keep the marketplace honest for guests and retreat leaders.
5 articlesPopular questions
Does RetreatBird add booking or service fees?
No. We never add a per-booking surcharge on top of the retreat leader's rate, and we don't charge you for using the site. Our costs are covered by a commission the retreat leader agrees to, not by a fee passed on to you. Your final total depends on the package, dates and room you choose, and the retreat leader confirms it before you pay anything.
What is the cancellation policy?
Each retreat leader sets their own cancellation terms, because they plan space, food and staff around confirmed guests. When the leader has written them, they are on the retreat page under Cancellation & policies, and either way they are confirmed with you before you pay anything. RetreatBird adds no cancellation window of its own on top of them. The cancellation page lists the questions worth asking before you pay.
I received an invitation to claim my listing — what is that?
We build out listings for well-regarded retreats and invite the people who run them to take ownership. Your invitation includes a private link and a short PIN. Entering them lets you preview the listing we've prepared, correct anything, and claim it as yours — nothing goes live under your name without your say-so.
Is the price on the listing the final price?
It is the starting price per person that the retreat leader has set, and RetreatBird adds nothing to it. Your total depends on the package, dates, room and number of guests you choose, so the retreat leader confirms the exact amount in writing before you pay anything.
What's included in the price?
Most retreat pages list what's included — typically accommodation and the core programme, often meals, and sometimes extras like excursions or workshops — and many also note what isn't, such as flights. Where a page doesn't say, ask before you book: the retreat leader confirms the full list with your booking.
Do I need a visa?
Visa rules depend on your nationality and the country you're visiting, not on the booking itself. Check the official guidance for your destination well ahead of time, and give yourself room for processing. The retreat page lists the country so you know exactly where you're headed.
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